Your privacy matters to us. This Privacy Policy explains exactly what personal data rich711 collects, why we collect it, how we use and protect it, and what rights you have as a data subject under Philippine law.
rich711 ("rich711," "we," "us," or "our") is committed to protecting the privacy and personal data of every individual who accesses or uses the rich711 online gaming platform at https://rich711.net (the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information in connection with your use of the Platform and any related services.
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). By registering for an account, accessing the Platform, or otherwise providing your personal data to rich711, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy should be read together with our Terms & Conditions, which govern your use of the Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
rich711 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, support, regulatory compliance |
| Financial Data | GCash account name/number, PayMaya details, bank account information, transaction history | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session logs | Platform security, fraud prevention, service improvement |
| Usage Data | Games played, bet amounts, session duration, login timestamps, bonus usage | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support, dispute resolution, quality assurance |
| Verification Documents | Copies of government-issued IDs, proof of address, payment method screenshots | KYC/AML compliance, identity verification |
rich711 does not intentionally collect sensitive personal information (as defined under the DPA, such as health data, religious beliefs, or political affiliations) unless specifically required by law or regulatory obligation.
rich711 collects personal data through the following means:
You provide data directly to rich711 when you:
When you access and use the Platform, rich711 automatically collects certain technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser configuration, pages visited, and in-game activity. See Section 7 for more details on our use of cookies.
rich711 may receive personal data about you from third parties in limited circumstances, including:
rich711 uses your personal data only for legitimate, specified purposes. The primary purposes for which we process your data are:
Under the Philippine Data Privacy Act of 2012, rich711 processes your personal data on the following legal bases:
rich711 does not share your personal data with third parties except in the following circumstances:
rich711 engages trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, game software providers, cloud hosting and infrastructure providers, customer support platform operators, and fraud detection services. All service providers are contractually required to process your data only as instructed by rich711 and to implement appropriate security measures.
rich711 may disclose your personal data to competent authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, and courts, where required or permitted by Philippine law. This includes mandatory reporting of suspicious transactions under the AMLA and compliance with lawful orders or subpoenas.
In the event of a merger, acquisition, restructuring, or sale of all or part of rich711's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.
rich711 may share your data with third parties in other circumstances where you have given your explicit prior consent to such sharing.
rich711 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. rich711 does not use third-party advertising cookies or share cookie data with advertising networks.
rich711 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:
When personal data is no longer required, rich711 will securely delete or anonymize it in accordance with our internal data disposal procedures.
rich711 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by rich711. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.
The Data Privacy Act of 2012 gives you meaningful control over your personal information. Here's what you can ask rich711 to do.
You have the right to request a copy of the personal data rich711 holds about you, along with information about how it is being processed, where it came from, and who it has been shared with.
If any personal data rich711 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update basic profile information directly through your account dashboard.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to rich711's legal retention obligations under the AMLA and PAGCOR regulations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your individual circumstances warrant it.
Where technically feasible, you may request that rich711 provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
If you believe rich711 has not handled your personal data in accordance with the DPA, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The rich711 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing real-money gaming. rich711 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process to enforce this restriction.
If rich711 discovers that it has inadvertently collected personal data from a person under 21 years of age, it will immediately suspend the relevant account, delete the personal data collected, and, where required, report the matter to the appropriate regulatory authority. If you are a parent or guardian and believe your child has registered on the Platform, please contact our support team immediately.
rich711 strongly encourages parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. For guidance on protecting minors from online gambling, please visit our Responsible Gaming page.
rich711 primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers, game software suppliers, and KYC verification partners — may process data in other countries. Where personal data is transferred outside the Philippines, rich711 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act.
These safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection. By using the Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to these safeguards.
rich711 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, rich711 will notify registered players by email and/or through a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy will be revised accordingly.
We encourage you to review this Policy periodically to stay informed about how rich711 protects your personal data. Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the Platform and may request account closure by contacting our support team.
rich711 has appointed a Data Protection Officer ("DPO") responsible for overseeing compliance with this Policy and the Philippine Data Privacy Act. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO:
If you are not satisfied with rich711's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines through its official channels.
Six layers of protection that back up every promise in this Privacy Policy.
Every connection between your device and rich711 is encrypted end-to-end using the same SSL/TLS protocols trusted by Philippine banks. Your login credentials, payment details, and personal data are never transmitted in plain text.
rich711's Know Your Customer process ensures that only real, eligible individuals can hold accounts. This protects you against identity theft and ensures that no one else can open an account in your name.
Enable 2FA on your rich711 account for an extra layer of security. Even if someone gets hold of your password, they won't be able to access your account without your registered mobile device.
Sensitive data — including your financial information and identity documents — is encrypted at rest on our servers. Even in the unlikely event of a server breach, your data remains protected.
The rich711 Platform undergoes regular penetration testing and security audits by independent security professionals. Vulnerabilities are identified and patched before they can be exploited.
In the unlikely event of a data breach affecting your personal information, rich711 will notify you and the National Privacy Commission promptly, in full compliance with the Data Privacy Act of 2012.
Your data is protected, your rights are respected, and your gaming experience is backed by a platform built to Philippine standards. Join thousands of Filipino players who trust rich711 every day.